According to CQC the focused inspections broadly follow the same process and use the same methods as a comprehensive inspections but focus on one or more specific key questions (always including well-led) rather than all of them.
How you can make sure that your service is well led and the role of technology in care?
High quality care and support requires high quality leadership and management, and CQC expects all regulated services to demonstrate that they’re well-led.
It focuses on key issues for all organisations including:
- management and leadership
- recruiting and retaining the right people
- induction and related training
- continuing development
- information, innovation and quality improvement.
It’s important that your service has confident managers who ensure that it meets the required standards. A good manager should set the right culture and always lead by example. Best way to get this done is to have the access to tools and resources to help managers to deliver a well-led service and lead high performing teams.
Here is how Unieke make sure that we cover the five key questions
- Responsive to people ‘s need
- Well led
Safe: Staff can access digital care plans and records more easily. They can record information in real time. This can be quickly and accurately shared to help keep people safe, and highlight key information, such as up to date medical and allergy information
Effective: Staff, family and other providers can share digital records more easily and quickly. Staff can use handheld devices to record support given as it happens. This avoids having to complete paper records after the event.
Caring: Technology can support staff to make their processes more efficient. This means that their time isn’t taken up by administrative work. Digital care records can make information easier to access and quicker to share. This reduces the number of times people who use services have to give information or repeat themselves.
Responsive: computer-based app can be also used to deliver tailor made treatment/care plans for people e.g. some exercises/activities that a patient can do at home to help rehabilitation.
Well-led: People who use services and their families can use online platforms to access and contribute to the information that is important to them. They can also communicate with those involved in their care and treatment.