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Testimonials

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What they’re saying

Managers acted to make improvements and since our last inspection had introduced a new electronic records system. This had improved managers' oversight of the service.

j

CQC Lambeth

What they’re saying

Since our last inspection a new electronic records system had been introduced at the service. Managers told us this had significantly improved their oversight and management of the service. For example, they could now monitor key actions and priorities for the service were being met on time such as staff attendance on refresher training to keep up to date with current practice.

g

CQC London

What they’re saying

The new system also enabled managers to see at a glance people's planned appointments and activities over the course of the week and month. Managers said this meant they could better plan for these and make sure people were able to attend these as planned.

d

CQC London

What they’re saying

I found the system very useful and comprehensive. Excellent care management software to use.

j

Whitehouse Coulsdon

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